Cancellation and Refund Policy
Clinics and Events
A 50% Non-Refundable Deposit is required to reserve a spot in all clinics and events held a True Partnership Horse Training.
Your deposit must be received in order to complete your registration and to secure your place in a clinic or event.
Deposits are non-refundable. However, you may transfer your deposit to another available clinic within the same calendar year.
Deposits are non-refundable. However, you may transfer your deposit to a future True Partnership clinic or event within the same year, as long as the future clinic's availability permits.
Alternatively, if you cannot attend an event or clinic, you may transfer your deposit/registration to another person to take your place in the clinic or event.
Only one transfer of deposit/registration will be accommodated, and it must occur in the same calendar year.
Deposit transfers to another individual must occur a minimum of five (5) days before the clinic/event.
Deposit transfers to a future clinic/event must occur a minimum of fourteen (14) days before the original clinic/event date.
All clinics and events held at True Partnership Horse Training require a 50% non-refundable deposit.
If a client pays for a clinic/event in full, they may notify us anytime up to 14 days prior to the scheduled clinic/event date and will receive a refund of half of the clinic fee.
Any cancellation after the 14-day period is non-refundable.
In the rare event that True Partnership Horse Training needs to cancel a clinic, we will notify you at least 30 days prior to the first day of the scheduled clinic and immediately refund any deposit paid. However, we will not be responsible for non-refundable travel, transportation, or lodging reservations you may otherwise incur.
Inclement Weather Policy:
If you have registered for a clinic and traveling becomes hazardous the day of the clinic, please use your own judgment when deciding to attend. Those who cannot attend a clinic because of inclement weather should contact the
TJ Clibborn at (765) 729-1217 that day and refund decisions will be made on an individual basis.
Should the clinic need to be canceled or post-pone due to weather, your deposit will be transferred towards the make-up date or can be applied to another available clinic within the same year.
At True Partnership Horse Training, TJ Clibborn and his team do their best to ensure the safety of clinic participants and their horses.
Weather conditions are closely monitored and if conditions have the potential to affect the health and safety of participants and/or welfare of horses at True Partnership Clinics, we will take the appropriate steps to reduce the risk of illness or injury.
If a heat advisory is in effect during a clinic, we provide regular breaks for participants and their horses. We also ensure adequate water is available and have shaded areas throughout the property for relief. We encourage participants to make use of shade, take regular breaks and water and cool their horses.
Clinics are typically not canceled due to heat advisors. However, should a clinic need to be canceled or postponed due to weather, your deposit will be transferred towards the make-up date or can be applied to another available clinic within the same year.